2 steps offers a superior alternative to BMC's synthetic transaction monitoring solution, with a point-and-click interface that makes building and maintaining tests exponentially easier and is native to Splunk, providing a seamless user experience with end user experience and IT infrastructure data stored in one place for quick issue identification and resolution.
Additionally, 2 Steps offer video replays for communicating technical issues to non-technical stakeholders and uses the latest technology for improved performance and reliability, backed by a proven partnership with JDS.
We offer a no-code simple setup that gives you customer success data across all applications.
Overall, 2 Steps offer a more user-friendly, efficient, and effective solution for synthetic transaction monitoring with the following differences:
Exponentially easier to build and maintain tests: Unlike BMC, which requires a technical resource to script up tests, 2 Steps offers a point-and-click interface that allows you to create and manage tests with ease. This means less time spent on testing and a significant cost saving for your organization.
Native to Splunk: With 2 Steps, you'll never have to leave the Splunk UI to build, schedule, or view performance results. This offers a seamless user experience and greater efficiency.
End-user experience and IT infrastructure data in one place: With 2 Steps, you can store both end-user experience and IT infrastructure data in the same Splunk data lake. This enables you to view both data sets in one pane of glass, which makes it easier to identify the root cause of any issues and fix them quickly.
Video replays: 2 Steps offers video replays that can help you communicate technical issues to non-technical stakeholders. This feature also helps the teams responsible for fixing the issues to gain a better understanding of what's happening and how to address it.
New generation technology: 2 Steps uses the latest technology, which offers improved performance and greater reliability compared to BMC's legacy stack.
Proven partnership: Finally, 2 Steps and JDS have worked together on large implementations at eHealth NSW and Brisbane City Council, and we have a signed partnership in place. This demonstrates our commitment to delivering high-quality solutions to our clients.