2 Steps & Web Applications

We all know that winning the customer experience war increases loyalty, improves profits, and drives brand growth. But what about the stick? Customers expect perfection at every turn. In the past, squeezing out an app with a few bugs was no biggie. Today, even the smallest hiccups result in lost revenue, angry customers, and churn.

With 2 Steps, you can pinpoint those "tiny" issues before they become big problems. Our world-class platform galvanizes your entire business behind the banner of customer-centricity and UX perfection. Detect issues around the clock with our fully automated, agentless monitoring solution. 2 Steps doesn't build great experiences; we help you deliver them. Don't let that awesome project go to waste due to a few unplanned loading frictions, 404 pages, or broken modules. Deliver the experience your team worked diligently to deliver.

No two users are the same. You have people connecting to your rich web app via Firefox, Chrome, IE, Edge, Opera, Safari, and Samsung internet. Chances are, your app is browser-agnostic. But is your monitoring solution? Most monitoring platforms are built with Selenium — a notoriously script-heavy framework. This forces you to maintain scripts for every browser, often resulting in inconsistent experiences and browser favouritism.

At 2 Steps, we're all about browser equality. Our solution works across every browser out-of-the-box. We don't rely on archaic monitoring frameworks like Selenium. We built 2 Steps from the ground up to work with any environment. That's right! No extra scripts, no browser-specific workloads, just smooth sailing. After all, shouldn't monitoring enable you to create better solutions — not put your app into a browser-based box?

The customer experience within mobile apps has become mission-critical. Today's consumers have come to expect rich, robust functionality in their mobile applications; with over 2.1 million apps available to Android users and nearly 2 million apps up for download in Apple's app store, mobile phone users have plenty of options when it comes to the applications they download.

Utilising an Experience Automation capability can help your team ensure that customer experience within your application will always be top notch. Your application needs to stand out above the rest if you want to see success. Fortunately, if you're willing to leverage some innovative technologies, there's a simple way to achieve that success.

Watch our presentation at SplunkLive! Melbourne 2019 and learn more about our product and how we can help your organisation.

Tools like Splunk have enabled a renaissance of cybersecurity, app intelligence, and DevOps. And we love it! So, we thought it would be pretty cool if 2 Steps sent your monitoring information directly to your Splunk dashboard, wouldn't it? Well... that's exactly what we did. 2 Steps seamlessly integrates with Splunk.

Let's be honest: you don't want to flip between 10 windows every time you build out a killer app. We're proud of our killer dashboard, but we also built our company to be user-centric. It's in our DNA. So, we took the bold step of completely integrating with Splunk.

Why should monitoring data be locked behind hyper-complicated scripts and dense pages of code? Business leaders need to understand app issues to forge actionable game plans. General users need to be able to quickly run a monitoring solution if they encounter an issue, and devs shouldn't have to waste precious hours breaking down a mountain of code for every bug.

At 2 Steps, we're breaking down the walls. We're a no-code, no-fuss monitoring solution. From devs to business users and C-level, anyone can run 2 Steps in a matter of minutes. Imagine a world where monitoring wasn't chained to technical experience. After all, your app was made for everyone — not just devs. Why shouldn't managers be able to peer into the health of your solution? Why should monitoring sit behind lock-and-key? It's time to re-think monitoring usability. 2 Steps is for everyone; it's that simple.

Why do we monitor? To deliver future-ready solutions that meet the most stringent customer demands? To win clients, generate growth, and create smiles? Or is it to unify and mandate spectacular experiences across our apps and services? It's all of the above! So why should you use a monitoring solution that puts you in a box and tapes the seams shut?

Traditional, Selenium-based frameworks force you to work against the grain. Want to enable 2FA to prevent 99.9% of hacks? That's great! But you can't enable 2FA and use Selenium. Suddenly, monitoring is a crutch. You're bouncing around, creating complicated scripts to simply work in your environment. It's madness!

Enough is enough. 2 Steps is feature-agnostic. Our solution works with 2FA, VMs, and nearly any feature in the ever-expanding Git universe. Go ahead. Add that crazy-cool module to your web app. We'll support it. Our one-of-a-kind engine plays nice with everyone. And that's the way it should be.