Ensure smooth performance for your Amazon Workspaces.

2Steps connects to your WorkSpace the same way a real user would, and takes over the live session. Multi-location testing and instant alerts on performance degradation.

Constant feedback on your Amazon Workspaces flows

Amazon Workspaces delivers virtual desktops to remote teams at scale. When performance degrades or access fails, the impact is immediate and widespread. 2Steps catches it first.

The Challenge

Amazon Workspaces performance issues are only discovered when users report problems. Helpdesk tickets pile up before IT even knows there's an issue.

The Solution

2Steps connects to WorkSpaces the same way a real user would, then records that workflow once and replays it continuously from multiple locations, around the clock.

The Outcome

Proactive multi-location monitoring with instant alerts. Video evidence of failures removes the blame game from incident response entirely.

A real user session, not a simulation

2Steps connects to your WorkSpace the same way your end users do, and takes over the live desktop. Because it's a genuine session, not an API hook or scripted emulation, it sees and drives applications exactly the way your users do.

Real desktop, real input

2Steps reads the actual rendered screen and drives it with real mouse clicks and keystrokes - the same inputs a person at the keyboard would send.

Works with anything running in the WorkSpace

No API, SDK, or plugin required. If it runs inside that WorkSpace - legacy thick-client software, internal tools, apps with no integration options at all - 2Steps can test it.

Opens up what you can automate

Because the connection sits at the desktop layer, not the application layer, you're not limited to a handful of supported apps. Any workflow a user can complete inside a WorkSpace is a workflow 2Steps can monitor.

The applications you've never been able to monitor - until now

WorkSpaces gets IT out of managing physical machines - but whatever ran on that desktop before still runs inside a WorkSpace today, usually just as unmonitored as it always was. Because 2Steps drives the desktop the same way a real user would, rather than through an API, it tests those applications - and the Salesforce, SAP, or AWS-hosted services behind them - the exact same way it tests anything else.

  • AWS services, Salesforce, and SAP integrations
  • Legacy and internal apps with no API to integrate against

Tests can run from multiple geographic locations, with alerts triggered the moment performance moves outside your set thresholds.

A chain of infrastructure checks with one failure flagged, above a performance chart showing the anomaly against a normal threshold band

What our customers are saying

Energy

We were amazed at getting value from 2Steps so rapidly. The implementation was fast and it was easy to use without any previous expertise in building user transactions.

Edenor
Insurance

The 2Steps team are world class professionals. I'm very happy to have them as partners for years to come.

Anh Nguyen
Service Delivery Manager, Allianz North America
Technology

Three letters – OMG! 2Steps is something Splunk absolutely should have as part of our portfolio. I'd LOVE to incorporate this into every one of my client presentations.

Wiley Vasquez
Leadership Advisor – IT Markets, Splunk
Government

We chose to work with 2Steps due to its tight integration with Splunk and flexibility to work with a variety of platforms.

Ravi Teja J
Splunk Consultant, Transport NSW
Technology

2Steps is a Citrix Ready Partner providing valuable synthetic monitoring capabilities for applications being accessed via Citrix.

John Panagulias
Director, Citrix Ready

See what your monitoring is missing. Book a demo.

Infrastructure monitoring tells you servers are up. 2Steps tells you whether users can actually log in, open a record, and complete a transaction.