Enhanced application monitoring with 2Steps & Splunk.

Splunk's infrastructure visibility, plus 2Steps' real user journey simulation, streamed into a single Splunk view via HTTP Event Collector.

The best of both worlds for application monitoring

Pair 2Steps with Splunk for the deepest visibility available - infrastructure and log data from Splunk, plus real user journey simulation from 2Steps.

The Challenge

Splunk gives you deep infrastructure visibility, but it cannot simulate what a user actually experiences when they log in and try to complete a workflow.

The Solution

2Steps streams test results, alerts, and video replays straight into Splunk over the HTTP Event Collector (HEC) - one unified view, no context switching.

The Outcome

Correlate infrastructure alerts with real user experience. Know immediately whether a Splunk alert means users are actually affected - with video proof.

Build your own dashboards and alerts

2Steps sends every test result, response time, and failure into Splunk over the HTTP Event Collector (HEC), indexed as structured events alongside your infrastructure data. Once it's in Splunk, it's just data - build the dashboards and alerts your team already knows how to build, and watch step-by-step video recordings of failures without leaving Splunk.

  • Build custom Splunk dashboards on 2Steps data - pass/fail rates, response times, failures by app, region, or platform
  • Set Splunk alerts directly on 2Steps events, routed through your existing on-call, ITSI, or SOAR workflows
  • Watch video replays of failures in Splunk directly
  • Correlated failure analysis: infrastructure + user experience
  • Supports Splunk SIEM, ITSI, and Observability Cloud
A Splunk chart showing a performance anomaly, linked directly to the 2Steps video replay of that user journey

Different views. One complete picture.

Splunk and 2Steps each focus on a different layer. Paired, they cover the full picture - infrastructure and the real user experience, in one place.

CapabilitySplunk2Steps
Infrastructure, logs, and web traffic visibility
Logs in and completes real workflows across Citrix, VDI, desktop, mobile, and web
Handles MFA and multi-step transactions like a real user
Video proof of exactly what the user saw
Tells you whether the cause is a server, network, or config change

Together: 2Steps streams its test results and video replays straight into Splunk. Every alert now comes with an answer: is this really hitting users, or not? One connected view instead of two separate tools to check.

Scenario

Hospital staff can't get into the patient record system

A nurse at a Sydney hospital tries to open a patient's record at the start of a shift. The screen loads but freezes - the record never appears. Within twenty minutes, the help desk has a dozen calls.

What Splunk Synthetics sees

The web front-end is up. Checks hit the login page and the API behind the EMR, both responding normally, response times green. From Splunk's view, the application is healthy - because at the browser and API layer, it is.

What 2Steps sees

2Steps logs in through Citrix the way the nurse does - including MFA - opens a patient record, and waits for the data to render. The record doesn't load inside the Citrix session. The test fails, and 2Steps captures video of the exact frozen screen.

What happens together

2Steps sends its video and timing into Splunk. Splunk shows the infrastructure is fine, 2Steps shows the user journey is broken inside the session - pointing straight at the Citrix layer, so the team stops chasing the wrong thing.

What our customers are saying

Energy

We were amazed at getting value from 2Steps so rapidly. The implementation was fast and it was easy to use without any previous expertise in building user transactions.

Edenor
Insurance

The 2Steps team are world class professionals. I'm very happy to have them as partners for years to come.

Anh Nguyen
Service Delivery Manager, Allianz North America
Technology

Three letters – OMG! 2Steps is something Splunk absolutely should have as part of our portfolio. I'd LOVE to incorporate this into every one of my client presentations.

Wiley Vasquez
Leadership Advisor – IT Markets, Splunk
Government

We chose to work with 2Steps due to its tight integration with Splunk and flexibility to work with a variety of platforms.

Ravi Teja J
Splunk Consultant, Transport NSW
Technology

2Steps is a Citrix Ready Partner providing valuable synthetic monitoring capabilities for applications being accessed via Citrix.

John Panagulias
Director, Citrix Ready

See what your monitoring is missing. Book a demo.

Infrastructure monitoring tells you servers are up. 2Steps tells you whether users can actually log in, open a record, and complete a transaction.