Keep your app vendor accountable
If a third party builds and maintains your iOS or Android app, 2Steps tests it independently - the same way your customers do - so you have your own evidence of how it performs, not just theirs.
Independent monitoring for the app someone else builds
When a vendor owns the code, you shouldn't have to rely on their word for how it performs. 2Steps tests the real experience independently, so you find out first - not your customers, and not just the vendor's dashboard.
Your app is built and maintained by an external vendor or agency. When something breaks after a release - a slow checkout, a failed login, a silent crash - you find out from app store reviews or a support queue, not your own monitoring.
2Steps runs real user journeys on iOS and Android continuously, from outside the app - no SDK, source code, or vendor cooperation required. You get independent evidence of what's actually happening on a real device.
Real leverage in vendor conversations. When a release regresses performance or breaks a flow, you bring timestamped video proof to the table - not a dispute about whose dashboard is right.
A vendor says the app is fine. Your customers disagree.
Your banking app vendor ships a routine update. Within days, app store ratings start dropping and support tickets mention a money transfer that "just spins." The vendor's own dashboard shows everything green.
What the vendor reports
Internal QA passed, crash-free rate above 99%, dashboards green across the board - the update looks clean from the inside.
What 2Steps sees
2Steps runs a real money transfer on an actual device. After the update, the transaction confirmation never loads - and captures video of the exact failure.
What you get
Independent, timestamped evidence to bring back to the vendor - not a dispute about whose numbers are right. The next release gets scrutinised before every customer sees it.
Evidence that doesn't depend on the vendor's cooperation
Logins, payments, registrations, hand-offs to other apps - these are the moments that matter most to your customers, and the ones a vendor's own pre-release testing is least likely to catch once the app is live. 2Steps runs these journeys continuously, from outside the app entirely.
- No SDK, source access, or vendor cooperation required
- Monitor key interactions: logins, transactions, registrations, hand-offs
- Test across multiple geographic locations
- Works with native iOS, native Android, and mobile web apps
Every failure comes with video proof you can bring to a vendor review - not just a dashboard number.
Built for teams who don't own the code
Whoever built your app, you're the one accountable for how it performs.
Product & digital teams
Accountable for an app someone else builds and maintains - now with independent proof of how it actually performs.
Vendor management & procurement
Enforce SLAs with independent evidence, not the vendor's own self-reported metrics.
Customer experience teams
Stop finding out about problems from app store reviews and support tickets first.
Compliance & risk teams
An independent, ongoing record of app performance and incidents - not a vendor's internal report.
What our customers are saying
We were amazed at getting value from 2Steps so rapidly. The implementation was fast and it was easy to use without any previous expertise in building user transactions.
The 2Steps team are world class professionals. I'm very happy to have them as partners for years to come.
Three letters – OMG! 2Steps is something Splunk absolutely should have as part of our portfolio. I'd LOVE to incorporate this into every one of my client presentations.
We chose to work with 2Steps due to its tight integration with Splunk and flexibility to work with a variety of platforms.
2Steps is a Citrix Ready Partner providing valuable synthetic monitoring capabilities for applications being accessed via Citrix.