Keep your app vendor accountable
If a third party builds and maintains your iOS or Android app, 2Steps tests it independently - the same way your customers do - so you have your own evidence of how it performs, not just theirs.
Independent monitoring for the app someone else builds
When a vendor owns the code, you shouldn't have to rely on their word for how it performs. 2Steps tests the real experience independently, so you find out first - not your customers, and not just the vendor's dashboard.
Your app is built and maintained by an external vendor or agency. When something breaks after a release - a slow checkout, a failed login, a silent crash - you find out from app store reviews or a support queue, not your own monitoring.
2Steps runs real user journeys on iOS and Android continuously, from outside the app - no SDK, source code, or vendor cooperation required. You get independent evidence of what's actually happening on a real device.
Real leverage in vendor conversations. When a release regresses performance or breaks a flow, you bring timestamped video proof to the table - not a dispute about whose dashboard is right.
A vendor says the app is fine. Your customers disagree.
Your banking app vendor ships a routine update. Within days, app store ratings start dropping and support tickets mention a money transfer that "just spins." The vendor's own dashboard shows everything green.
What the vendor reports
Internal QA passed, crash-free rate above 99%, dashboards green across the board - the update looks clean from the inside.
What 2Steps sees
2Steps runs a real money transfer on an actual device. After the update, the transaction confirmation never loads - and captures video of the exact failure.
What you get
Independent, timestamped evidence to bring back to the vendor - not a dispute about whose numbers are right. The next release gets scrutinised before every customer sees it.
Evidence that doesn't depend on the vendor's cooperation
Logins, payments, registrations, hand-offs to other apps - these are the moments that matter most to your customers, and the ones a vendor's own pre-release testing is least likely to catch once the app is live. 2Steps runs these journeys continuously, from outside the app entirely.
- No SDK, source access, or vendor cooperation required
- Monitor key interactions: logins, transactions, registrations, hand-offs
- Test across multiple geographic locations
- Works with native iOS, native Android, and mobile web apps
Every failure comes with video proof you can bring to a vendor review - not just a dashboard number.
Built for teams who don't own the code
Whoever built your app, you're the one accountable for how it performs.
Product & digital teams
Accountable for an app someone else builds and maintains - now with independent proof of how it actually performs.
Vendor management & procurement
Enforce SLAs with independent evidence, not the vendor's own self-reported metrics.
Customer experience teams
Stop finding out about problems from app store reviews and support tickets first.
Compliance & risk teams
An independent, ongoing record of app performance and incidents - not a vendor's internal report.
What our customers are saying
See what your vendor isn't showing you.
Book a demo and see 2Steps test your mobile app independently - the same way your customers experience it, not the way the vendor reports it.